Terms of Service – Lifelong Interview Company LLC

Effective Date: March 2026

These Terms of Service (“Terms”) govern your use of services provided by Lifelong Interview Company LLC (“Company,” “we,” “us,” or “our”). By purchasing or using our services, you agree to these Terms.

1. Services Provided

Lifelong Interview Company LLC provides guided interview experiences, digital materials, and legacy product creation services designed to help individuals and families capture and preserve personal stories.

2. Eligibility

You must be at least 18 years old or have legal authorization to use our services.

3. Payment and Pricing

  • All prices are listed in U.S. dollars unless otherwise stated

  • Payment is required before services are delivered

  • Payments are processed through third-party providers (such as Stripe)

4. Refund Policy

Due to the nature of digital and personalized services:

  • Digital products are non-refundable once delivered

  • Service-based purchases may be eligible for partial refunds at our discretion if work has not yet begun

  • Once content development or review has started, refunds may be limited or unavailable

5. Customer Responsibilities

You agree to:

  • Provide accurate information

  • Submit content you have the right to share

  • Participate in the process as required for completion

6. Intellectual Property

You retain ownership of your personal content.

Lifelong Interview Company LLC retains ownership of all proprietary materials, including guides, templates, and service frameworks.

You may not reproduce, distribute, or resell our materials without permission.

7. Use of Content

We will not use your personal content for marketing or public purposes without your explicit consent.

8. Service Limitations

We do not guarantee specific outcomes, including:

  • Completion timelines (dependent on customer participation)

  • Emotional or personal results

9. Limitation of Liability

To the fullest extent permitted by law:

Lifelong Interview Company LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Termination

We reserve the right to terminate services if:

  • Terms are violated

  • Misuse of services occurs

11. Changes to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.

12. Contact Information

Lifelong Interview Company LLC
Email: support@lifelonginterview.com